SBCN - North Carolina Community College System Small Business Center Network
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Mayland Community College Small Business Center
Office: Room G-211, Gwaltney Hall
Spruce Pine, North Carolina

Phone: (828) 766-1295
Email: Send

Web Site

Click the "Web Site" link to register for a seminar or request more information about any of our seminars on the college's web page.

The mission of the Small Business Center Network (SBCN) is to increase the success rate and numbers of viable small businesses in North Carolina by providing high quality, readily accessible assistance to prospective and existing small business owners which will lead to job creation and retention.  The Small Business Center Network is unique to the State of North Carolina and is part of a comprehensive strategy of economic development.  The Small Business Center Network is funded by the Legislature of North Carolina and is administered by the North Carolina Community College System.  Each Small Business Center serves its host College's service area. 

Each Small Business Center offers the following services:

1. Free seminars on topics that address local business needs.  These topics include

    How to Start a Business
    How to Write a Business Plan
    Marketing Your Business
    Financing Your Business
    How to Find Your Customers
    Business Taxes
    Basics of Bookkeeping

Other topics are offered each semester.  Please consult our Seminar Schedule for current class offerings and registration information. 

2. Free confidential business counseling services. 
3. A lending library of reference materials.  Our library is housed in the college's Learning Resource Center at our Spruce Pine Campus.

All Small Business Center services are offered at no cost to participants. 

SBCN-sponsored seminars are usually held at the Main Campus in Spruce Pine, as well as at our Burnsville Learning Center and Newland Learning Center. Other locations are also occasionally used.  Be sure to check the seminar description for the class location and directions. 

Free, confidential business counseling services are available through our center.  We can help you identify and solve problems related to your startup or existing business.  Click the link below to send a "Request for Counseling" to our Center. 

Online Request for Counseling


Our current list of available seminars starts below.  Click the 'Register" link for each class to send a registration request to our office.  All seminars are offered at no cost to participants.  Handouts and other useful materials are supplied by the instructor for each seminar. 
Wednesday, November 09, 2016 4:00 PM to 6:00 PM
What characteristics identify a professional artist? We will cover these beginning with creating an effective business name, obtaining professional-looking business cards, and developing an artist portfolio. A step-by-step checklist will be provided to assist you to launch your business or take it to the next level. Sponsored by TRAC and SBC.
Speaker: Tommey

Start-up Assistance

Tuesday, November 15, 2016 5:30 PM to 8:30 PM
Learn the basic steps for starting a business in Avery, Mitchell, or Yancey counties. Find out how to research a business idea, identify permits and licenses needed, and evaluate forms of business ownership. We will also show you how to evaluate an idea for a business to see whether it can be successful or not.
Speaker: Branch

Managing a Business

Wednesday, November 09, 2016 11:30 AM to 1:00 PM
This is a meeting that will discuss business and marketing strategy in the area between Boone and Asheville termed the "Blue Zone." LOCATION: The Pizza Shop is located at 585 Oak Ave in Spruce Pine.
Speaker: Mountain Biz Works
Tuesday, December 06, 2016 5:30 PM to 8:30 PM
So you are growing and need to hire employees? Get answers to the following questions: When do you pay your employee taxes? What taxes are due? How do I set-up payroll? What are my tax requirements for part time vs. full time employees? Bring questions! Our CPA instructor can set you up!
Speaker: Sisk-Morris

Managing Employees

Tuesday, November 01, 2016 5:30 PM to 8:30 PM
Managing employees is challenging for the small business owner. Management by Objective (MBO) is a simple to understand and implement process that breaks a job down into easily managed tasks. The task list can later be used as a tool to evaluate employee performance. We will show you how to describe a job, create a task list, and use it on the job.
Speaker: Branch

Customer Relations

Tuesday, November 08, 2016 2:00 PM to 4:00 PM
Customer Service is not a department - it’s an attitude... and the responsibility of every single employee in an organization. Great customer service is about ensuring customer satisfaction with your products and services at every stage before, during and even after the sell. It’s about getting new customers and keeping them. Customer loyalty and repeat business is the lifeblood of any business. Happy customers not only keep coming back, they even advocate on your behalf and create word of mouth advertising. An emphasis on customer service in your company will likely increase revenues and even reduce employee turnover. We will discuss “Customer Service Best Practices” and look at some companies who have made this area their differentiating factor to catapult them to success.
Speaker: Snider

Tax Planning

On Demand, available until December 31
Learn at your home computer at your convenience! This free online seminar covers how to use your home as your business. Learn the regulations and tax deductions that come with using your home as a business.
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200 Mayland Drive
Spruce Pine, NC 28777
We are on the second floor of Gwaltney Hall.  Gwaltney Hall is the right-hand building you see when driving into our campus.  Parking is behind the first two buildings that you see.  Come into the main lobby entrance, walk down the hallway to the elevator and take it to the second floor.  The SBC office is across from the elevator on the second floor. 
For driving directions, enter your street address and/or zip code