Dealing with Difficult Employees for the Small Business Owner (Online)
This course provides small business owners with essential skills for handling workplace issues effectively. Learn about the common sources of conflict in small business environments, how to approach difficult conversations with confidence, and why addressing issues early can strengthen your team and workplace culture. You’ll also gain practical tools for active listening, employee coaching, and finding fair, effective solutions. By turning conflicts into opportunities for growth, this course empowers small business owners to create a more positive, productive, and connected workplace.
Speaker(s): Amy Conway Amy has 20+ years of experience in Management and Human Resources spending most of her career working for one of North America’s most reputable retail brands, Nordstrom. As a leader on the business side, she was best known for her keen ability to leverage a company’s greatest assets, their people, which led to her passion for HR. With Leath HR Group, she specializes in Culture and Engagement, Leadership Development, Employee Relations, and Strategic Planning. Amy earned her BS from Indiana University, attained her SHRM-SCP certification and is a Certified Professional Coach. She is excited to support Leath HR Group’s mission to provide local companies with the HR experts and modern HR solutions they need to meet the demands of their growing businesses.
Co-Sponsor(s): Leath HR
A Zoom Registration link will be sent after registering for this class.
Fee: No Cost