Service Pro Mastery Workshop: Meeting Customer Expectations While Boosting Your Service Biz (Online)
Workshop Description: Discover the keys to success in the service industry at our "Service Pro Mastery" workshop. Specifically designed for service professionals, this workshop focuses on the dual objectives of meeting customer expectations and propelling your service business to new heights. 1. Customer Expectation Management: Dive into effective strategies for understanding, meeting, and exceeding customer expectations. Learn to communicate seamlessly, set clear service parameters, and create positive client experiences that foster long-term relationships and drive repeat business. 2. Efficient Workflow Optimization: Explore techniques to streamline your service workflow, enhancing productivity and delivering exceptional results. From time management to technology integration, uncover practical approaches that can revolutionize the efficiency of your operations. 3. Self-Protection and the Law: Navigate the legal landscape surrounding service businesses with insights into contracts, liabilities, and dispute resolution. Our experts will guide you in protecting yourself and your business, ensuring a strong professional standing even in the face of legal challenges. Join us via zoom for two hours of valuable insights, practical tips, and networking opportunities. Elevate your service business by not only meeting but exceeding customer expectations. Secure your spot today to master the essentials of service entrepreneurship!
Speaker(s): Omar M. Kharbat
Co-Sponsor(s): Boots and Ladders
A Zoom registration link will be sent after signing up.
Fee: No Cost