Recipe for 5 Star Reviews: Cooking up Customer Service at your Airbnb
Recipe for 5 Star Reviews: Cooking up Customer Service at your Airbnb is a course designed to equip Airbnb Hosts with the essential ingredients and techniques to provide outstanding customer service, ensuring that each guest experience is delightful, memorable, and earns rave reviews.
In this course, you will discover the key elements that go into creating a truly exceptional guest experience. From the initial booking to the guest's departure, you will learn a step-by-step process to enhance your customer service skills and leave a lasting impression on your guests.
Throughout the course, you will explore a range of topics including: Understanding Guest Expectations Personalizing the Guest Experience Effective Communication Managing Reviews Effective Communication
This course is for the beginner entrepreneur and those seasoned in this industry.
Speaker(s): Ashely Patterson, KOZE Real Estate Co., LLC
Co-Sponsor(s):
Fee: No Cost