Sales for Introverts Series: Sales and Service for Introverted Creatives 102

Sales for Introverts Series

Sales is all about relationships and managing expectations. We are all in sales, whether we realize it or not, like it or not. Hornsby will share his personal story as an introverted artist and designer and how he overcame that to become a top-producing salesperson. He will show how not being a salesperson can be your strongest asset in actually making sales, if you find your authentic voice, know your craft, and get interested in the art and science of creative communication and psychology. Each session builds on the previous and can also be attended as a standalone.

September 27, Session 2 | Sales for Introverted Creatives 102
Building on the foundation laid in the first workshop, join us for a deep dive into the common challenges faced by introverted creatives in sales and customer service. Discover practical solutions and strategies to overcome these hurdles and stop sweating uncomfortable client situations.

Key Focus Areas: Overcoming common sales challenges such as order taking vs. selling, selling price objections, and engaging customers effectively.

Understanding the nuances of customer service, including creating a service culture, defining exemplary service, and maintaining value.

Developing and maintaining trust with customers through consistent, reliable service and effective problem-solving.

Handling irate customers with empathy and urgency to resolve issues satisfactorily.

Key Takeaway: Gain actionable insights and strategies to tackle sales and customer service challenges head-on, empowering you to navigate your entrepreneurial path with confidence and authenticity.

Join us for this insightful workshop designed to equip introverted creative entrepreneurs with the tools they need to succeed in sales and customer service.