Getting Help From DOR
The N.C. Department of Revenue has staff members who can help you sort out your state tax situation. Start by calling the Taxpayer Assistance and Collections Center at 1-877-252-3052.
They can help you with simple issues immediately over the phone. For more complicated issues, they can connect you with a representative from our Taxpayer Assistance group who can provide more in-depth assistance. If you need to visit one of our field offices, they can refer you:
Asheville
Charlotte
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Office Location
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N.C. Department of Revenue
301 McCullough Drive
Suite 300
Charlotte, NC 28262
click here for map
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Mailing Address
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Same as Office Location
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Phone
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Collections
General Assistance
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(704)519-3380
(704)519-3000
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Durham
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Office Location
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N.C. Department of Revenue
3518 Westgate Drive, Suite 110
Durham, NC 27707
(on the corner of Westgate Drive and University Drive)
click here for map
|
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Mailing Address
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Same as Office Location
|
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Phone
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(919) 627-6900
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Elizabeth City
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Office Location
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N.C. Department of Revenue
401 S Griffin St.
Suite 300
Elizabeth City, NC 27909
click here for map
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Mailing Address
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N.C. Department of Revenue
P.O. Box 1130
Elizabeth City, N.C. 27906
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Phone
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Collections
General Assistance
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(252)338-7480
(252)338-7400
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Fayetteville
|
Office Location
|
N.C. Department of Revenue
225 Green St
Suite 800
Fayetteville, NC 28301
click here for map
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Mailing Address
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Same as Office Location
|
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Phone
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(910) 486-3800
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Greensboro
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Office Location
|
N.C. Department of Revenue
1500 Pinecroft Road
Asheville Building, Suite 300
Greensboro, NC 27407
click here for map
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Mailing Address
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Same as Office Location
|
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Phone
|
Collections
General Assistance
|
(336)487-0280
(336)487-0200
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Greenville
|
Office Location
|
N.C. Department of Revenue
2995 Radio Station Rd
Greenville, NC 27834
click here for map
|
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Mailing Address
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Same as Office Location
|
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Phone
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(252) 830-2400
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Hickory
|
Office Location
|
N.C. Department of Revenue
1985 Tate Blvd SE, Suite 362
Hickory, NC 28602
click here for map
|
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Mailing Address
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Same as Office Location
|
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Phone
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(828) 261-7500
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Raleigh
|
Office Location
|
N.C. Department of Revenue
4701 Atlantic Avenue, Suite 118
Raleigh, NC 27604
click here for map
|
|
Mailing Address
|
N.C. Department of Revenue
P.O. Box 58787
Raleigh, NC 27658
|
|
Phone
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(919) 707-0880
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Wilmington
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Office Location
|
N.C. Department of Revenue
3340 Jaeckle Drive, Suite 202
Wilmington, NC 28403
click here for map
|
|
Mailing Address
|
Same as Office Location
|
|
Phone
|
Collections
General Assistance
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(910)254-5080
(910)254-5000
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Winston-Salem
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Office Location
|
N.C. Department of Revenue
450 West Hanes Mill Rd, Suite 202
Winston-Salem, NC 27105
click here for map
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Mailing Address
|
Same as Office Location
|
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Phone
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(336) 661-6800
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