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Streamlining Your Small Business: Setting up Effective Systems & Processes (Lunch & Learn)

Aug
13
2026
Thu, Aug 13 11:30 AM to 1:30 PM
Topic: Managing a Business

Most small business owners that want to start getting their systems and processes in order will start creating SOPs (or how to guides) of all the things they do each day. This method might feel like a good idea at the time but it leaves you with all your thoughts on paper and no effective way to delegate it. Join us to learn the proven approach to designing systems and processes that lead to a leaned up business back office and effective delegation. Crystal Cannata of The Right Hand Admin walks us through how to start designing systems and documenting processes as a small business owner. Outline: - Introduction: Importance of systems and common pitfalls. - Understanding Systems & Processes: Definitions and key components. - Where Many Business Owners Fail: Common mistakes in systematization. - Mindset & Strategy for Success: Developing a lean, efficient back office. - Q&A Session: Open floor for participant questions. - Tech Tools for Systems & Processes: Overview of the best tools for small businesses. - How to Start: Practical steps for creating effective systems and processes. - Assignment with Work Time: Interactive exercise and feedback. - BONUS - Secret Sauce: Proven methods for making systems work for you. - Final Q&A: Address remaining questions. - Recap: Summary of key takeaways. - Resources: Additional materials and templates. Intended Audience: Small service based business owners looking to feel less overwhelmed in running their business.

Speaker(s): Crystal Cannata, Founder of The Right Hand Admin

Co-Sponsor(s): The Greater Topsail Area Chamber of Commerce

The Lunch and Learn Series is free to attend. A boxed lunch is available for purchase by emailing director@topsailchamber.org or by calling 910-329-4446 $10 for Chamber Member $15 for Non-Chamber Members


Fee: No Cost

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Phone: (910) 362-7216

Location

CFCC Surf City Campus
Alston W. Burke Center at Surf City
Classroom SA-131
621 NC-210 E, Hampstead, NC 28443