Magical Hospitality #1: The Magic of Hospitality - Online

An Introduction to Hospitality That Connects and Converts. Uncover what makes hospitality truly magical, why emotional connection matters, and how to begin designing a guest experience that keeps them coming back. This Four-Part Series has received excellent reviews, providing small business owners with tools to receive 5 Star Reviews. This series is highly recommended for businesses, managers or anyone involved a hospitality role. Magical Hospitality #2: The Illusion of Effortlessness Feb. 10, 2026 Magical Hospitality #3: The Art of the Unexpected Feb. 17, 2025 Magical Hospitality #4: The Applause Effect Feb. 24, 2025 All Classes 6:00PM-7:00PM

Speaker(s): Ashley Patterson

Co-Sponsor(s):

Wilkes Community College is an ADA compliant institution. WCC does not discriminate based on a disability in the admissions process or in access to its programs, services, and/or activities for qualified individuals who meet eligibility requirements. WCC will provide reasonable accommodations for individuals with documented disabilities. If you need accommodations please contact the Director of Disability, Inclusion, & Diversity, Renee Macemore, at 336-838-6560 or rmmacemore052@wilkescc.edu or the Director of the Small Business Center, Laurie Brintle-Jarvis at 336-838-6166 or lsbrintle336@wilkescc.edu at least a week in advance prior to starting a program, service, and/or activity.

Fee: No Cost