Set the Stage for Great Customer Service
As a small business owner, do you spend your days being the face of an organization, on the front lines with customers who can be difficult, argumentative, or even aggressive? Karen Sabo, owner and operator of Performing Excellence, knows that giving great customer service is an underappreciated art. Using the principles of professional acting techniques, this seminar will teach you to look at customer service as a game you can win by making your customer happy. And you obtain an increased sense of play during the time you spend at work.
Speaker(s): Karen Sabo
A light breakfast will be served.
Fee: No Cost