Never Miss a Lead? A Small Business Owner's Guide to Voice AI (on demand)

On Demand

Until Sep 30

Online

Facilitated by Wake Technical Community College Small Business Center

Topic: Technology

THIS IS A RECORDING OF A WEBINAR FROM 9.9.2026

voice ai webinar
Every missed call is a missed opportunity, but you can’t answer the phone 24/7. Join us for a practical webinar hosted by Bandwidth and the Wake Tech Entrepreneurship & Small Business Center

Discover how voice technology has evolved beyond frustrating "press 1" phone trees into conversational assistants that handle routine inquiries while keeping your customer service personal.

What You’ll Learn:
*Identify What to Automate: Pinpoint which routine calls Voice AI can handle and which high-value conversations must stay human-led.
*Understand the Risks & Limits: Learn essential safeguards around privacy, data accuracy, customer experience, and human handoffs—in plain English.
*Map Your Strategy: Walk through real-world SMB scenarios across home services, auto repair, restaurants, and professional services.

Speaker(s):

Co-Sponsor(s): Bandwith

Fee: No Cost

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