Never Miss a Lead? A Small Business Owner's Guide to Voice AI (online)

Every missed call is a missed opportunity, but you can’t answer the phone 24/7. Join us for a practical webinar hosted by Bandwidth and the Wake Tech Entrepreneurship & Small Business Center

Discover how voice technology has evolved beyond frustrating "press 1" phone trees into conversational assistants that handle routine inquiries while keeping your customer service personal.

What You’ll Learn:
*Identify What to Automate: Pinpoint which routine calls Voice AI can handle and which high-value conversations must stay human-led.
*Understand the Risks & Limits: Learn essential safeguards around privacy, data accuracy, customer experience, and human handoffs—in plain English.
*Map Your Strategy: Walk through real-world SMB scenarios across home services, auto repair, restaurants, and professional services.

This webinar will be presented via Microsoft Teams platform. If you've never used Teams it will ask you to download onto your computer. We ask that you go ahead and complete this step, utilizing the same First Name, Last Name and Email address used during registration.

Once you do this it will allow you access to the webinar. We recommend that you sign in to the webinar at least five minutes prior to the start of the session to ensure you don't have any technical issues.