Reputation Management Strategy

Word of mouth is still one of the best ways to obtain and retain business. But with the abundance of online reviews, websites like Angie’s List, Yelp, Google+ and more, businesses are progressively having a difficult time keeping up with their online reputation. Approximately 70% of consumers admit they trust online reviews. In today’s world, your online reputation is your most valuable asset. It is vital to know where your business is being reviewed and continuously build new ratings. This session will provide practical techniques to guide you in encouraging your customers to write reviews along with strategies on responding to reviews, and garnering positive feedback. It is all about public perception . . . Let’s talk Reputation Management Strategy!

Speaker(s): The Digital Elements Team

Light refreshments provided by WRAL / Capitol Broadcasting A TOUR OF THE WRAL STUDIO WILL FOLLOW THE SEMINAR.

Fee: No Cost