The Magic of Upselling in the Food & Beverage World

Upselling is a common strategy for restaurants to boost their profits. By training your staff in ways to sell more, you can increase their tips and improve your business. Upselling is more than sales; it requires perception, knowledge and discretion. At its best, upselling is less about sales and more about passionate employees, desirable products and fantastic customer service. Ongoing training with your team is critical to success in this area as it gives them effective techniques for making suggestions and recommendations without annoying the customer or making them feel pestered. This session will provide helpful insight for you to product test, solicit feedback and then provide the training, insight and freedom needed for your employees to succeed at knowing what, when and how to upsell to your customers.

Speaker(s): Tonya Snider, TenBiz, Inc.

Pre-registration is required. You will receive a reminder 1 day before and 1 hour prior to the start of the program with link included. Please use the same name and email when entering the webinar platform that you used to register with the SBC.

Fee: No Cost