Starting a Small Business - Work Ethics (In-Person)
For small business owners, developing self-management skills is essential to navigating high-stress situations that could affect both your personal well-being and your business. These skills help you stay calm, focused, and productive, even in moments of tension. Here’s how you can cultivate these skills to protect yourself and your business: 1. Understanding the Impact of Stress on Body and Behavior (Fight, Flight, Freeze): Stress can cause physical and emotional reactions that impact your ability to think clearly and make decisions. When faced with stressful situations, understanding the natural "fight, flight, or freeze" responses helps you recognize when your body is reacting impulsively. Being aware of these responses allows you to take steps to manage them, keeping your behavior in check so you can handle situations professionally without compromising your job or business. 2. Recognizing Triggering Situations: As a business owner, certain situations may trigger stress or anxiety—whether it's dealing with tough clients, meeting deadlines, or financial pressure. Being able to identify these triggers before they escalate can help you prepare for them and manage your reactions. Knowing what sets you off allows you to develop coping strategies to deal with stress before it gets out of hand. 3. Using De-escalation Strategies When Angry or Anxious: Anger and anxiety are natural responses to stressful situations, but they can quickly lead to unproductive or damaging behavior. By developing de-escalation strategies—such as deep breathing, taking a moment to pause, or practicing mindfulness—you can calm your emotions and think more clearly. This helps you maintain a professional demeanor, communicate effectively, and prevent personal emotions from interfering with business decisions or relationships.
Speaker(s): Cathie Bray
Co-Sponsor(s): The Greater Mount Airy Chamber of Commerce, Yadkin County Chamber of Commerce, and Yadkin Valley Chamber of Commerce
Fee: No Cost