Practical Small Business Operations: Building a Business that Works (Online)

Practical Small Business Operations: Building a Business That Works (Online)
Date: 10/8/2025
Time: 10:00 AM - 11:00 AM
Location: Online-Zoom
Instructor: Justin Rogers
No cost due to sponsor support

Running your business shouldn't feel like chaos. Whether you're solo or managing a growing team, this practical session will help you build the clarity, structure, and systems you need to operate with confidence and consistency.

In this workshop, you’ll walk away with:
✔️ A clearer view of your business structure
✔️ Practical tools for daily operations
✔️ Immediate next steps to tighten up your systems

Here’s what we’ll cover:

Organizational Clarity

• Why every role needs a job description—even if you're doing it all
• How to create a simple org chart that actually drives accountability
• Setting clear expectations through KPIs, check-ins, and communication rhythms

Business Operating Systems

• Avoiding chaos with scalable systems
• Core tools to manage projects, clients, and daily tasks
• SOPs, CRMs, and the discipline it takes to make them work

Client Experience & Follow-Up

• Map out the full client journey—from first contact to referrals
• Set up simple systems to stay connected and improve retention

Time Management for Business Owners

• Build a weekly schedule that protects your time and energy
• Learn what to delegate and how to do it well

Building a Strong Culture

• Define your values and bring them into your hiring, team dynamics, and decision-making
• Build a culture intentionally—even with a small team

Plus: Live Q&A + Hot Seat Coaching
Bring your real business questions and walk away with tailored ideas you can put to work right away.

Final Takeaway: Clarity → Systems → Consistency → Growth
Choose one thing to implement this week and start building a business that really works.