Strategies for Enhancing Customer Service and Building Customer Loyalty - Seated
Tue 5:30 PM to 7:30 PM
Join us for an engaging presentation on the essential strategies for delivering exceptional customer service. This program explores practical ways to train employees to achieve top-notch service and illustrates how such enhanced service quality can build customer loyalty and improve your brand reputation. Get inspired by innovative marketing techniques that can help you connect with customers and drive business growth. Learn how to gather and analyze customer feedback to continuously identify areas for improvement. Do not miss this opportunity to learn from industry experts and take your customer service to the next level!
Speaker(s): Emma Morris - 5 Points Strategies, LLC
Fee: No Cost
Stanly Community College Small Business Center
143 N. 2nd St., Albemarle, NC 28001