MindSpark LIVE: Surprise & Delight Customers with 'Extra Mile' Service - Online
Wed 12:00 PM to 1:00 PM
Facilitated by Stanly Community College Small Business Center
Customer loyalty and repeat business is the lifeblood of any business. Happy customers not only keep coming back, they even advocate on your behalf and create word of mouth advertising. An emphasis on customer service in your company will likely increase revenues and even reduce employee turnover. This session will discuss best practices for delighting customers and encouraging loyalty and look at how to make this an area to grow your business and catapult you to success.
Speaker(s): tenBiz, Inc.
Fee: No Cost
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