Cultivating Customer Loyalty: The Art of Repeat Revenue

Learn ways to keep your customers coming back for more, ensuring repeat business and long-term success for your small business. Learn how to build a loyal customer base that drives sustained success for your business. Discover how to boost customer satisfaction and cultivate loyalty.

Tonya is founder and CEO of tenBiz, Inc., a firm of business professionals that provides training, consulting and project management services to small businesses, organizations, and several SBCs across the state. She has over 25 years of experience in business development and consulting, with expertise in commercial lending, leadership development, marketing and entrepreneurship. As a business owner herself, she sees first-hand the challenges and opportunities that exist in today's competitive and volatile environment. Her philosophy in creating tenBiz was to build a "one stop-shop" for business owners and leaders by having a team of vetted experts who are well established in their respective fields. tenBiz operates on the belief that every company is different, just like every company's growth looks different- therefore, helping clients choose the right strategy and tools to tackle each situation is critical.