Whether it's leadership skills you want to develop in your employees or figuring out how to hire the best employee from a pool of candidates, there are so many hot topics that are important to your business and tied specifically to HR. Human Resources is probably one of the more complicated aspects of running a business, yet it’s incredibly important. The complexities of working with people aren’t managed on a spreadsheet, and often you don’t have the knowledge or tools to handle these situations the best way. Mistakes in HR can be costly, but unfortunately they are common. Your employees are one of your greatest assets. Attend this one-day event to learn how to protect and manage them as such, while also inspiring leadership and innovation and keeping your company on the right track. Session 1: Contractors vs. Employees Maybe you’ve never thought about the difference between an employee and an independent contractor, or maybe you have thought about it often, but just can’t decide which is which in your situation. It is critical that business owners correctly determine whether the individuals providing services are employees or independent contractors. Making the wrong determination can have severe implications from both a legal standpoint and with the IRS. For example, generally, you must withhold and pay certain taxes for an employee, but not for individual contractors. This session will discuss key differences and help you feel more confident about classifying your team in the correct way. or Session 2: How to Deal With Difficult People Difficult people are everywhere. No matter where you go, you can never hide from them and work is no different. Not surprisingly, they all have one thing in common. You must address them. No matter the type of difficult situation in which you find yourself, dealing with difficult people or situations is a must. Instead of allowing them to ruin your day and everyone else around them, learn specific ways to manage this challenge and feel empowered to make it better. Session 3: Interviewing Done Right If you’re involved with recruiting and selection of employees and are looking to improve your interviewing skills, this session is for you. Make sure you are conducting interviews that are legal, fair and well-structured, as well as how to evaluate the information you’ve obtained from interviews to select the best candidate. Gain the confidence you need to find the right people to add to your team. or Session 4: Managing Better Using Emotional Intelligence While the term “emotional intelligence” has only been around for 30 years or so, the concept behind it has existed for much longer. An understanding of emotional intelligence provides the ability to identify, use, understand, and manage emotions in positive way for managers of all levels to relieve stress, communicate effectively, empathize with their team, overcome challenges, and defuse conflict. Learn to better understand yourself and your staff by gaining management skills to be more self-aware and manage your reactions better, while also learning to assess others’ emotions more effectively. In a nutshell, discovering what makes yourself and others tick will make you an even better leader! Session 5: Confident Employee Termination Through Solid Documentation Documenting an employee’s performance on the job can make or break your ability to discipline or terminate an employee. Employee documentation is essential because it provides evidence to support your actions as the employer. Even though NC is an “at will” state, former employees sue organizations every day for arguments involving discrimination and wrongful termination. If you find yourself in that stressful situation, it is critical to have supporting documentation to corroborate your version of events. This session will cover the why, what and how for personnel documentation in order to protect your company. or Session 6: Coaching Employees to Get Great Results Coaching employees is not just conducting an annual review or calling someone out when a mistake has been made. Studies have shown that process is not very effective. Instead, coaching your team by regularly discussing performance and expectations is a less stressful, more consistent and more hands-on approach that allows you to work with your team to define objectives and clear steps to get there. Some topics covered in this session include delivering regular, relevant feedback and setting and communicating clear performance expectations. In addition, learn how to evaluate performance in a fair and consistent manner and provide appropriate learning and development opportunities when needed. Session 7: Being a Leader vs. a Manager Have you ever considered why you have naturally wanted to perform well in some positions, and other jobs were just to collect a paycheck? Chances are it had a lot to do with if you were being “led” or “managed”. In this session, you will gain an understanding of what “real” leadership looks like and the skills that work to lead a successful team or business. In addition, you will become aware of leadership styles and different traits that are the most effective at motivating others and inspires them to work toward common goals and achieve results. or Session 8: Purposeful and Intentional Employee Onboarding 98% of managers agree that onboarding new employees is a key factor in retaining them. Hiring and onboarding is the first impression new hires have of what being an employee is going to be like. If you focus your efforts on getting new hires excited and engaged about their work and the organization, then they'll likely want to stay. The more effective you are in your hiring and onboarding process, the quicker employees will become productive and start contributing to your company goals and objectives. It’s good business practice to invest in your onboarding process and this session will look at best practices for doing so.
Fee: No Cost