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4 Steps to a Steady, Referral-Based Business

Tue 1:00 PM to 4:00 PM

One of the best and less-expensive ways of procuring business is to be referred by a happy, loyal customer- someone who refers your business to people they know. Being referred to friends by your customers, however, doesn’t just happen on its own. That’s right. As in most successful activities, there is a process that you can follow to help make the referrals happen. In this presentation, Joe Novara will present those 4 steps: • Feeling comfortable when Networking • Setting and achieving goals for developing a referral business • Developing strategic/referral partnerships for future success and • Developing a follow up system to increase business and to get more referrals The course is filled with stories and humor, times of failures and blunders but, most importantly, times of success from which will come the actions that attendees can use to make the referral-based 4-step business process a success. This presentation is good for the most experienced person. After all, most of us can use a little sharpening of the saw from time to time.

Speaker(s): Joe Novara

Fee: No Cost

Phone: 336-342-4261 Ext. 2245


Rockingham Community College Small Business Center
ADT Building - Room 104
215 Wrenn Memorial Rd, Wentworth, NC 27375
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