Building Leaders Series: Communication Skills for Workplace Success
Presenting information clearly and effectively, whether in a conversation, in writing, or to an audience is a valuable skill to have in your small business environment. Listening is the other half that completes the communication process, although we don’t often think as frequently about that. Listening is also a valuable skill and is key to keeping customers happy, avoiding confusion with lendors, vendors and stakeholders. We’ll discuss how to build self-confidence, prepare in advance, actively listen, improve presentation skills, and engage listeners.
Speaker(s): Michael Barbara
Fee: No Cost