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Be Our Guest: Say What You Mean - Online

Tue 2:00 PM to 3:30 PM
Topic: Customer Relations

Can you think of a company that doesn’t depend on customers to be successful? Of course not! In fact, most of what you do as a business owner is tied to making your customers happy and satisfied. Smart business owners are continuously sharpening their tools to be able to provide the best service possible and smart customers recognize good customer service when they see it. In fact, most customers are willing to pay more for excellent service, and on the flip side will take their money elsewhere if they feel like they are not getting it. Superior customer service is a win-win for everyone! "Be Our Guest" is a new, 10-part online series focused specifically on how to grow your business through improved customer service. Register now for this ground-breaking series that will show you how to make customers happy and keep them coming back for more! This session will expand on the importance of communication and saying what you mean when dealing with customers. Direct, efficient and tactful communication can mean the difference in a repeat customer and a one-time customer.

Speaker(s): tenBiz, Inc.

Fee: No Cost

Phone: 910-898-9682
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