Be Our Guest: Be Your Brand - Online
Can you think of a company that doesn’t depend on customers to be successful? Of course not! In fact, most of what you do as a business owner is tied to making your customers happy and satisfied. Smart business owners are continuously sharpening their tools to be able to provide the best service possible and smart customers recognize good customer service when they see it. In fact, most customers are willing to pay more for excellent service, and on the flip side will take their money elsewhere if they feel like they are not getting it. Superior customer service is a win-win for everyone! "Be Our Guest" is a new, 10-part online series focused specifically on how to grow your business through improved customer service. Register now for this ground-breaking series that will show you how to make customers happy and keep them coming back for more! Branding is the identifying mark of your business. It defines how you are recognized. This session will discuss how you can formalize and standardize your brand; and how you can make sure that you and your employees work everyday not just to show your brand, but to BE your brand!
Speaker(s): tenBiz, Inc.
Fee: No Cost