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Hospitality and Tourism Small Business Summit

May
5
2025
Mon, May 5 9:00 AM to 1:30 PM
Topic: Customer Relations

Creating 5-Star Experiences | Rebuilding Stronger | Seizing Tourism Opportunities

Join us for an energizing and practical Hospitality and Tourism Small Business Summit designed to help business owners thrive in a changing landscape. Whether you run a boutique inn, a restaurant, a local attraction, or provide visitor services, this summit will equip you with the tools and partnerships to elevate your guest experiences and grow sustainably—especially in the wake of Tropical Storm Helene.

Topics include:

Creating 5-Star Reviews & Experiences Learn how to wow your guests and turn them into your best marketers through exceptional service and personalized touches.

Strategic Planning After the Storm Explore actionable strategies to recover, rebuild, and come back stronger—with long-term success in mind.

Tourism Opportunities for Small Businesses Discover how to tap into the growing tourism market, leverage local assets, and position your business as a must-visit destination.

Partnering with Purpose Learn how to connect with local Chambers of Commerce, Main Street programs, and tourism development organizations to boost visibility and access valuable resources.

This summit is free to attend and is ideal for small business owners, entrepreneurs, and tourism-focused ventures across the region. Network with fellow business owners, meet potential partners, and walk away with fresh ideas to move your business forward.

Speaker(s): Ashley Patterson-KOZE Real Estate Co., LLC Ben Whitehead- SBTDC of Appalachian State University Kelly Jones-Mitchell County TDA Whitney Ledford- Little Switzerland Inn

Co-Sponsor(s): Mitchell County Chamber of Commerce Yancey County Chamber of Commerce


Fee: No Cost

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Phone: (828) 766-1295

Location

Mayland Community College Small Business Center/ Resource Center for Entrepreneurs
THREE PEAKS ENRICHMENT CENTER
206
67 HOTEL PLACE SPRUCE PINE NC 28777
The new office location for the Small Business Center is in the Resource Center for Entrepreneurs at the Three Peaks Enrichment Center. We are located at 97 Pinebridge Ave, Spruce Pine NC 28777. Call (828) 766-1295 or email mwood@mayland.edu for more information.