Segment & Personalize Your Nonprofit's Outreach Work Using Behavioral Personas- Part II
Jun
18
2026
Thu, Jun 18 6:00 PM to 7:00 PM
Online
Facilitated by Lenoir Community College Small Business Center
Topic: Customer Relations
Segment and Personalize Your Nonprofit's Outreach Work Using Behavioral Personas- Part II
This session builds on the segmentation foundation by focusing on how to activate behavioral personas through personalized outreach strategies. Participants will explore how to tailor messaging, timing, and channels to align with each persona’s motivations and barriers to action. The discussion will also cover how to test, refine, and scale personalized efforts without overcomplicating operations. Attendees will leave with actionable approaches to turn insights into targeted communication that drives engagement and sustained support.
This webinar is ideal for executive directors, volunteer managers, and board members who want to build stronger volunteer communities by working with human behavior rather than against it.
Speaker(s): Mike Barbera, Clicksuasion Labs
Co-Sponsor(s): Lenoir Community College & Lenoir County Chamber of Commerce
Contact Lee Albritton with any questions or problems registering or logging on. t. 252.560.2509; flalbritton01@lenoircc.edu
Fee: No Cost
Already Registered? Sign in for more information.