Magical Hospitality: The Illusion of Effortlessness (Week 2)
Jun
16
2026
Tue, Jun 16 6:00 PM to 7:00 PM
Online
Facilitated by Lenoir Community College Small Business Center
Topic: Customer Relations
Magical Hospitality: Behind the Curtain of Service That Wows
Hospitality has the power to turn an ordinary interaction into an unforgettable experience. In this 4-week series, you’ll learn how to design and deliver service so seamless, warm, and memorable it feels like magic. No matter the industry, if you own, operate, or participate in a client-facing business, this course will equip you with the mindset, systems, and secrets to earn raving fans and repeat business.
By the end of this series, you’ll have a personalized hospitality blueprint ready to implement—transforming your service into an unforgettable performance every time.
Week 2: The Illusion of Effortlessness - Crafting Atmosphere & Mastering the Details Guests Remember
Build trust and rapport through consistent interactions and a magical atmosphere.
Week 2 of a 4-part series, Magical Hospitality: Behind the Curtain of Service That Wows
Speaker(s): Ashley Patterson of The KŌZĒ Company
Co-Sponsor(s): Lenoir County Chamber of Commerce
If you need assistance, contact center director, Lee Albritton, at 252-560-2509 or email flalbritton01@lenoircc.edu.
Fee: No Cost
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