Airbnb Masterclass: Recipe for 5-Star Reviews (Week 3)
Apr
23
2026
Thu, Apr 23 6:00 PM to 7:00 PM
Online
Facilitated by Lenoir Community College Small Business Center
Topic: Marketing and Sales
Airbnb Masterclass: From Startup to 5-Stars
Week 3: Recipe for 5-Star Reviews
Goal: Learn the hospitality techniques that consistently produce glowing reviews and repeat guests.
Topics Covered:
- Understanding guest expectations
- Crafting a seamless guest journey from booking → stay → checkout
- Personal touches that create “wow moments”
- Managing and responding to feedback
Key Takeaway:
Students will know exactly how to create experiences that reliably earn 5-star ratings.
Week 3 of a 4-part series, Airbnb Masterclass: From Startup to 5-Stars
Speaker(s): Ashley Patterson of The KŌZĒ Company
Co-Sponsor(s): Lenoir County Chamber of Commerce
If you need assistance, contact center director, Lee Albritton, at 252-560-2509 or email flalbritton01@lenoircc.edu.
Fee: No Cost
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