Building the Customer Experience-An Entrepreneur's Guide to Selling
Customer experience (CX) may be a new and trendy buzz word, but it’s also an important way to gain and keep customers. A customer who has a positive experience with your business is more likely to become a loyal customer. It makes sense that the happier they are with a business, the longer they will stay with them. Customers who are treated poorly almost always leave, and companies that deliver superior customer service and experience always stand out! In this workshop, we will uncover ways to create a great customer experience that will improve customer satisfaction and increase sales.
Speaker(s): Tonya Snider
Fee: No Cost