Improving Customer Relations for Small Business Owners
New Year, New Customer Relations! Have you ever walked in your customers' shoes? Learn the critical role the "customer experience" plays in the success of your business/organization/nonprofit. Dr. Credle will explore how the customer's experience will positively or negatively impact your business and will teach techniques to improve your business or organization's customer relationships with emphasis on becoming customer focused during each client interaction. Join us and take a walk in YOUR customers shoes!
Speaker(s): Dr. Stephanie Credle
Fee: No Cost