Overcoming Common Sales Challenges for Introverted Founders
Building on the foundation laid in Sales and Service for Introverted Founders, join us for a deep dive into the common challenges faced by introverted creatives in sales and customer service. Discover practical solutions and strategies to overcome these hurdles and stop sweating uncomfortable client situations.
Key Focus Areas:
Overcoming common sales challenges such as order taking vs. selling, selling price objections, and engaging customers effectively. Understanding the nuances of customer service, including creating a service culture, defining exemplary service, and maintaining value. Developing and maintaining trust with customers through consistent, reliable service and effective problem-solving. Handling irate customers with empathy and urgency to resolve issues satisfactorily.
Key Takeaway: Gain actionable insights and strategies to tackle sales and customer service challenges head-on, empowering you to navigate your entrepreneurial path with confidence and authenticity.
Join us for this insightful workshop designed to equip introverted creative entrepreneurs with the tools they need to succeed in sales and customer service.
--- Overcoming common sales challenges
Speaker(s): John Hornsby
Co-Sponsor(s): Hornsby Creative Group
Fee: No Cost