Lunch & Learn (DEC)

Topic: From Good to Great: How to Elevate Your Client Experience and Set Clear Expectations Date: Thursday, March 5, 2026 Time: 11:30 AM - 1:00 PM (EST) Location: Davidson Education Center (DEC), 120 Kinderton Boulevard, Ste. 110, Bermuda Run, NC 27006 Description: A well-designed client experience saves time, strengthens your brand, and leads to better outcomes for everyone involved. This workshop guides participants through refining the client journey, setting clear expectations, and creating systems that support consistent, high-quality delivery from start to finish. - Key areas to el1:00 PMevate throughout the client experience - How to set and communicate boundaries and expectations with confidence - Simple systems to ensure consistency across client touchpoints

Speaker(s): Tiffany Borne Jones, Magnolia Roots Consulting, LLC

Co-Sponsor(s):

Fee: No Cost