Customer Service for Small Business Part 2 of 2
Apr
10
2018
Tue 6:00 PM to 8:00 PM
Topic: Customer Relations
DELIVERING CUSTOMER SERVICE THAT WINS : Smiles & Sales What are customers saying about their experiences with your business? If you're not sure or if the reviews aren't great, then it's time to improve your customer service. Learn how to deliver winning service without bending over backward. Tues. April 3, 2018 6-8 pm: Best practices in customer service Tues. April 10, 2018 6-8 pm: "Be the customer": Walk a mile in the customer's shoes. Instructor: Shannon Baylor-Henderson
Speaker(s): Shannon Baylor Henderson
Fee: No Cost
Phone: 252.335.0821 x 2229
Location
College of The Albemarle Small Business Center
John Wood Foreman Center
1208 N Road Street
Elizabeth City, NC 27909