8 Secrets to Keeping Customers for Life - Online Webinar

Most entrepreneurs think it takes big money to effectively retain customers for the long haul, but is money really the answer? In reality, relationships and experiences are the real key behind customer loyalty, especially when it comes to small businesses. Customers want memorable experiences, and those experiences and memories are what they share with others and also what motivates them to return. Over time, those experiences become your “brand”- an “identity” which is so much more than just a logo or an ad. Learn how to create a business model that keeps your customers coming back for more, over and over again!

Speaker(s): TenBiz

Wilkes Community College is an ADA compliant institution. WCC does not discriminate based on a disability in the admissions process or in access to its programs, services, and/or activities for qualified individuals who meet eligibility requirements. WCC will provide reasonable accommodations for individuals with documented disabilities. If you need accommodations please contact the Director of Disability, Inclusion, & Diversity, Renee Macemore, at 336-838-6560 or rmmacemore052@wilkescc.edu or the Director of the Small Business Center, Laurie Brintle-Jarvis at 336-838-6166 or lsbrintle336@wilkescc.edu at least a week in advance prior to starting a program, service, and/or activity.

Fee: No Cost