Increasing and Managing Customers with Customer Relations Management Tool
Jun
7
2017
Wed 6:00 PM to 8:00 PM
Topic: Customer Relations
According to the American Express study, released in July, 61% of 1,000 American consumers surveyed, think that good customer service is more important amid economic instability, and they are willing to spend an average of 9% more at a retailer that provides it. Your business and sales staff need the tools to make sure you are tracking and automating your engagement with clients and customers. This seminar will provide an overview of the where, how, and when to use CRM for business.
Speaker(s): Todd Lyden
Fee: No Cost
Phone: 910-678-8496
Email: ftccsbc@faytechcc.edu
Location
Fayetteville Technical Community College
General Classroom Building Room 114
2817 Fort Bragg Rd
Fayetteville NC