Consumer Behavior Amongst COVID-19- Online

Concern regarding Coronavirus have caused consumer preferences to rapidly change. Consumers are settling into a temporary normal that includes opting for convenience over loyalty. They are still holding tight to some familiar behaviors, while also creating new behaviors. During this seminar, you will learn from an award-wining consumer psychologist and business strategist how consumer preferences are changing in real time and how to build a remarkable customer experience that makes your brand relevant to customers.