SBCN - North Carolina Community College System Small Business Center Network
 Services Contact Your Local SBC Resources FAQa


  FREE SEMINARS - From Across the State to Just Down the Road


On Demand

On Demand, available until December 31
Topic: HP LIFE
HP Learning Initiative for Entrepreneurs (HP LIFE) is a global program that offers aspiring entrepreneurs and small business-owners valuable business skills. HP LIFE offers participants a path to realizing their business dreams. The NC Small Business Center Network, in partnership with the National Association for Community College Entrepreneurship (NACCE), is pleased to offer this innovative program to NC entrepreneurs and small business owners free of charge! This program is self-paced, making it possible for more aspiring entrepreneurs to participate. All you have to do is register to start.
Speaker: Various
Location: Online


Monday, October 30, 2017 6:00 PM to 9:00 PM
Topic: Tax Planning
Gain a solid understanding of taxes required for small business owners and develop the best tax strategy for your business. Become familiar with the latest tax forms and procedures for both state and federal taxes. Discover how everyday business decisions can have tax implications that can affect your bottom line. This seminar is important for both new and experienced business owners.
Speaker: Bobbie Young


Thursday, November 02, 2017 6:00 PM to 9:00 PM
Topic: Marketing and Sales
A great seminar for the “beginner” or the entrepreneur wanting to make eBay a primary business tool. During this fast-paced session, learn best practices to use when setting up an account, listing items for sale, taking payments, and shipping. Topics will include eBay appraisals and research, registering on eBay and starting a seller’s account, choosing formats & categories, writing descriptions that sell, submitting photos, feedback, starting up and using a PayPal account, shipping tips and pricing philosophies that will make you an eBay Top Rated Seller!!
Speaker: Nick Hawks
Monday, November 06, 2017 6:00 PM to 9:00 PM
Topic: Marketing and Sales
The following topics will be covered: 1. What is Customer Service? 2. Define Your Customer. 3. What are the Characteristics of your Customers? 4. What separates your customers from other companies' customers? 5. What drives your customers away? 6. What role does each person play in the company’s overall customer service? 7. What are the different levels of customer service? 8. At what level is your company? 9. What are the steps to enhance your Customer Satisfaction? 10. Verbal communication and its role. 11. Using Active Listening. 12. Measuring your Customer Service. 13. What are the “Seven Deadly sins of Customer Service?”
Speaker: Bobbie Young
Thursday, November 09, 2017 6:00 PM to 9:00 PM
Topic: Marketing and Sales
This session is for individuals having knowledge/experience of selling on EBay who want to establish a continual retail presence. Participants will learn: • Starting an EBay business, • Finding merchandise to sell, • Creating professional listings, • Marketing your business on EBay, • Managing active listings, • Resolving issues and feedback, and • Protecting your EBay business.
Speaker: Nick Hawks
Tuesday, November 14, 2017 6:00 PM to 9:00 PM
Topic: Start-up Assistance
Do you struggle writing your business plan? Do you wonder if there is in an introductory step to assist in the creation of your business plan? The Business Model Canvas is your blueprint for business success. This hands-on seminar will walk you through the nine building blocks of the Business Model Canvas and provide you with the tools necessary to successfully work the canvas for any scenario. You will learn to visually map, test and validate your business model quickly. Leave with a clear understanding of business models, the skills needed to implement the Business Model Canvas and ready to test their idea on potential customers, obtaining real world evidence to either support or pivot your business idea.
Speaker: Katy Gould
Thursday, November 16, 2017 6:00 PM to 9:00 PM
Topic: Marketing and Sales
This 3 hour hands-on seminar is a fantastic way to provide a step-by-step approach to those individuals who are ready to become eBay Store owners. You will learn how to start, brand, and optimize your eBay store website. Understand how to market your eBay store more effectively with email newsletters, traffic reports, and the markdown manager sales tool. Learn how to use the “Quick Store Tune-up” feature and "Manage My Store" page to customize your eBay Store, plus learn tips for search engine optimization (SEO) that will bring even more internet shoppers to your eBay Store via Google, Yahoo, and Bing search engines!!
Speaker: Nick Hawks