Mastering the Art of Customer Service and Sales for the Small Business Owner
Oct
21
2019
Mon 12:00 PM to 1:00 PM
Good customer service is often hard to describe but certainly obvious when it is lacking. Customers will shop more frequently, spend more money, and refer a business more often if they experience good customer service. In this class we will visit the three main points of good customer service, how to train and continue to monitor customer service in your line employees, and the huge impact customer service has on a business bottom line
Speaker(s): Jeanne Eury
Register by: 9:00 am Oct 21
Fee: No Cost
Phone: 252-246-1209
Email: msevans@wilsoncc.edu
Location
Wilson Community College
Lee Technology Center - Building R - Room R161
4815 Ward Blvd.
Wilson, NC 27893