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Mastering the Art of Customer Service and Sales for the Small Business Owner

Mon 12:00 PM to 1:00 PM

Good customer service is often hard to describe but certainly obvious when it is lacking. Customers will shop more frequently, spend more money, and refer a business more often if they experience good customer service. In this class we will visit the three main points of good customer service, how to train and continue to monitor customer service in your line employees, and the huge impact customer service has on a business bottom line

Speaker(s): Jeanne Eury

Register by: 9:00 am Oct 21

Fee: No Cost

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Phone: 252-246-1209


Wilson Community College - Lee Technology Center
LTC - Building R Room R161
4815 Ward Blvd. Wilson, NC 27893
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