SBCN - North Carolina Community College System Small Business Center Network
 Services Contact Your Local SBC Resources FAQa

Secrets of Great Customer Service

Topic: Business Basics
Thursday, October 12, 2017 9:00 AM to 12:00 PM

These days, businesses will not survive for long without great customer service. Find out what you need to do to keep your current customers happy, attract new ones and keep both groups coming back. We’ll discuss some of the typical reasons why customers leave and what you can do. We’ll look at customer service from different perspectives and share stories – the good, the bad and the ugly. You’ll leave with skills to improve customer relationships, build customer loyalty and increase sales.

Speaker(s): Emily Balance


Fee: Free

Phone: 828-448-6719
Email: Send

Location

2128 South Sterling Street
Morganton, NC 28655
For driving directions, enter your street address and/or zip code