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Learn how to Step Up Your Customer Service Game in Your Food Business in the Era of COVID-19

Mon 9:00 AM to 10:30 PM
Topic: Managing a Business

Customer loyalty and repeat business is the lifeblood of any business, especially in restaurants. Happy customers not only keep coming back, they even advocate on your behalf and create word of mouth advertising. Learning how to emphasize customer service in your company will likely increase revenues and even reduce employee turnover. This session will discuss best practices for "Customer Service During COVID-19”, including things such as showing you care, being proactive and inspiring others with your actions. Make customer service an area to prioritize and differentiate your business and watch your customers appreciate it and keep coming back for more.

Speaker(s): Tonya Snider, TenBiz, Inc.

Pre-registration is required. You will receive a reminder 1 day before and 1 hour prior to the start of the program with link included. Please use the same name and email when entering the webinar platform that you used to register with the SBC.

Fee: No Cost

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