Secrets to Keeping Customers for Life

Most entrepreneurs think it takes big money to effectively retain customers for the long haul, but is money really the answer? In reality, relationships and experiences are the real key behind customer loyalty, especially when it comes to small businesses. Customers want memorable experiences, and those experiences and memories are what they share with others and also what motivates them to return. Over time, those experiences become your “brand”- an “identity” which is so much more than just a logo or an ad. Learn how to create a business model that keeps your customers coming back for more, over and over again!