Handling Customer Service During the Holiday Rush

As a small business owner, do you spend your days being the face of an organization, on the front lines with customers who can be difficult, argumentative, or even aggressive? Giving great customer service is an underappreciated art. Using the principles of professional acting techniques, this seminar will teach you to look at customer service as a game you can win by making your customer happy.

Speaker(s): tenBiz

Co-Sponsor(s): Highlands Chamber of Commerce

Fee: No Cost