Online Reputation Management for Small Business

This event has been canceled

Online reputation management is becoming more and more important to small businesses. There is hardly a business that doesn’t have an occasional issue arise with a customer. Ideally, you can resolve things before they reach a point where a customer believes they can only get satisfaction through a public forum or feel they ought to warn people about your business. The internet has made it so the barriers between one customer and another are far reduced, word-of-mouth can now travel almost at the speed of light! For many small businesses, the complete lack of proactive reputation management leaves them in the position of a sitting duck. With little more than just a website to represent you online, you’re in a precarious position if anyone creates a site to target you or even posts something on social media, as those items could rank for your business name searches. For established local businesses, people may frequently be searching for you by business name, so having bad stuff rank in branded search results can directly impact your bottom line. Join us to learn how you can manage your online presence and reputation.

Speaker(s): Shane Fraser

Fee: No Cost