Dealing with Difficult People in Your Small Business

Dealing with difficult customers can be frustrating. However, how we deal with them can make or break a small business. In this seminar, small business owners will learn customer service tactics that will leave the customer satisfied and they will want to come back. Even difficult people and situations, when handled properly, can turn into a marketing tool that can help your business to flourish.

Speaker(s): MPrevatte

Fee: No Cost