Communicating with Customers & Employees in Light of COVID-19 (Online Webex)

This event has been canceled

Customers and employees will likely be exposed to conflicting information and feel anxious or confused. Be sure to communicate safety and general policies promptly, clearly, and in a balanced manner. Be proactive and help put “your people” at ease with consistent and positive language that answers their questions and assures them that they can rely on you. Communicate information in a relatable way and help those affected by changes understand the reasoning behind the changes they may experience.

Speaker(s): Tonya Snider, TenBiz, Inc.

Pre-registration is required. Online WebEx registrants will be emailed the access information prior to the event. NOTE: You will need the password below to get into the webinar.

Fee: No Cost