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Customer Service with Capital S

Nov
29
2017
Wed 1:00 PM to 4:00 PM
Topic: Customer Relations

Entrepreneurs, business owners and agency directors often wonder why a few stores with similar products and services vastly outsell others. The answers are found in the strategies, methods, planning and determination of the owners of the more successful stores use to enjoy a larger market shares than the competition. However, most often; the primary reasons are what standards of customer service and hospitality are maintained. Steve Carver, public speaker, business owner and management trainer will share over 45 years’ experience in developing 'Dazzle Factors" of customer service that produce not only devoted customers but raving fans as well.

Speaker(s): Steve Carver


Fee: No Cost

Location

Sampson Community College
East 129
1801 Sunset Avenue
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