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Best Customer Practices for Small Business

Oct
8
2020
Thu 6:30 PM to 8:30 PM
Topic: Customer Relations

This seminar will introduce a clear understanding of customer service and will introduce strategies to increase business success while teaching the value of branding. Are you aware of how communication, emotional intelligence, cultural sensitivity, stress-reduction techniques, empathy, and other factors impact the ability to meet customers' needs? You will gain knowledge of how to build lasting rapport and loyalty with a quality approach undergirded with principles of servant leadership and personalization.

Speaker(s): Dr. Lakeisha Walker, M.A., LCMHC, CTP-C


Fee: No Cost

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