Intentional Customer Service Practices to Improve Restaurant Success Rates

This event has been canceled

This seminar will introduce a clear understanding of the concept of customer service as it relates to satisfaction, sales, standards, and success. Strategies will be taught that will allow staff to create a customer focused culture that will establish a positive connection, meet customers' needs, as well as build lasting rapport and loyalty. Every person is important and this seminar will assist you with obtaining skills that will aid in attracting customers with a quality approach. PLEASE NOTE THAT CLASS WILL BE HELD IN ROOM #106

Speaker(s): Dr. Lakeisha Walker, M.A., LPC, CTP

Fee: No Cost