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Customer Behavior During Covid 19 (online)

Tue 4:00 PM to 5:00 PM
Topic: Customer Relations

As concern regarding Coronavirus grows, the impact on consumer preferences rapidly change. Consumers are settling into a temporary normal that includes opting for convenience over loyalty. Although most non-essential businesses have closed their doors, consumers are still holding tight to some familiar behaviors and creating new behaviors. During this seminar, you will learn how consumer preferences are changing and how to build a remarkable customer experience that makes your brand relevant to customers.


Understand how consumer preferences are changing during and after the COVID-19 pandemic

Understand how to differentiate your brand from others and be memorable to your audience

Apply actionable consumer psychology principles to marketing during and beyond the pandemic


Speaker(s): Mike Barbera of Clicksuasion

Fee: No Cost

Phone: 910-879-5572
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