Customer Service in a Customer Empowered World
In today's business environment the consumer has more power than ever before. Quality customer service is more important than ever due to online reviews and directories. Join the Small Business Center and Martin Brossman to understand how to cater to the modern day consumer and make them your biggest advocate and best advertisers. This seminar will cover proven methods for generating repeat customers and preventing negative online reviews.
Speaker(s): Martin Brossman
Co-Sponsor(s): Randleman Chamber of Commerce
Fee: No Cost