Customer Service for Healthcare Small Businesses

A small business in the field of healthcare is tasked with a unique challenge in handling customer service. Healthcare related businesses must handle customer service effectively, considering that the emotional well-being of the customer may not necessarily be the satisfaction of a product, but the care of themselves or a loved one. This seminar will cover the challenges that a business owner and their employees will face with a healthcare related small businesses and provide attendees with tools and resources needed to develop an effective plan for customer service within their business.

Speaker(s): Tonya Snider, tenBiz, Inc.

Fee: No Cost