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SBCN - North Carolina Community College System Small Business Center Network
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Customer Service for Healthcare Small Businesses

Wed 2:00 PM to 4:00 PM

A small business in the field of healthcare is tasked with a unique challenge in handling customer service. Healthcare related businesses must handle customer service effectively, considering that the emotional well-being of the customer may not necessarily be the satisfaction of a product, but the care of themselves or a loved one. This seminar will cover the challenges that a business owner and their employees will face with a healthcare related small businesses and provide attendees with tools and resources needed to develop an effective plan for customer service within their business.

Speaker(s): Tonya Snider, tenBiz, Inc.

Fee: No Cost

Phone: 91-898-9682


Montgomery Community College
Capel Hall (Building 200), Room 237
1011 Page St. Troy, NC 27371